What Does Mount Skills provide me on the day of the course?

We provide Course Materials, Lunch, Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to eventbrite@mountskills.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at eventbrite@mountskills.com

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Multiple dates

Master the Art of People Management 1 Day Workshop in Hamilton

By Mount Skills

Master essential skills to lead teams, manage performance, and drive workplace success.

Location

For venue details, reach us at eventbrite@mountskills.com

Hamilton City PH: + 61(0) 2 80155605 Hamilton, North Island 3214 New Zealand

Agenda

Module 1: Grooming a New Manager

● Setting Specific Goals ● Understanding Managerial Authority ● Creating a Shared Vision ● Increasing Responsibility as Skills Grow

Module 2: Measuring Performance

● Managing Budgets ● Setting Measurable Objectives ● Gathering Feedback ● Evaluating Criteria Collaboratively

Module 3: Motivating Managers

● Providing Necessary Resources ● Offering Bonuses and Incentives ● Giving Credit and Challenging Managers

Module 4: Identifying Poor Management

● Recognizing Missed Deadlines, Turnover, and Other Signs ● Addressing Lack of Growth and Customer Loss

Module 5: Trusting Your Team of Managers

● Avoiding Micromanagement ● Promoting Open Communication ● Rewarding Initiative

Module 6: Handling Employee Complaints About Managers

● Maintaining Confidentiality ● Coaching Solutions for Complaints ● Effective Follow-ups

Module 7: Coaching and Mentoring (Part 1)

● Writing Effective Performance Reviews ● Giving Clear and Timely Feedback ● Balancing Praise and Criticism

Module 8: Coaching and Mentoring (Part 2)

● Offering Advice Without Solutions ● Creating a Supportive Environment ● Building Managerial Ownership

Module 9: Knowing When to Step In

● Managing Safety, Legal, and Financial Risks ● Identifying Repeat Failures in Performance

Module 10: Key Managerial Qualities

● Building Confidence and Leading by Example ● Maintaining an Open Door Policy

Module 11: Wrapping Up

● Final Review and Lessons Learned ● Action Plans and Evaluations

Good to know

Highlights

In person

Refund Policy

Refunds up to 7 days before event

About this event

Business • Educators

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Overview:

Our Manager Management Training Course is designed to equip leaders with the skills, strategies, and knowledge to effectively manage and empower their team of managers. As a leader, you are responsible for ensuring your managers have the tools to lead and inspire their teams to achieve outstanding results. This course helps you develop those abilities and share them with both new and experienced managers.

Manager Management requires a unique set of skills. Through this workshop, participants will learn to coach, mentor, and develop managers into effective leaders capable of driving team success. The learning never stops for managers, and this course ensures that both experienced and newly appointed managers have something to gain.

Target Audience

This course is ideal for:

Senior leaders and executives looking to improve their managerial coaching skills
Anyone interested in learning Manager Management skills
Professionals aiming to develop leadership skills to manage and grow their management teams

Learning Objectives

By the end of this Manager Management Training, you will be able to:

Identify and apply the four key characteristics of highly effective managers
Plan, prioritize, and delegate tasks efficiently
Manage performance effectively to bring out the best in your team
Use a variety of strategies to motivate and develop managers into high-performing leaders
Recognize the need for change in a dynamic business environment and successfully manage that change
Engage with others and build strong, productive relationships using diverse techniques

Prerequisites

There are no prerequisites for attending this course.

Course Materials

Participants will receive a course manual with presentation slides and reference materials.

Technical Requirements

For eBooks:

Internet connection for downloading the eBook
Laptop, tablet, or smartphone (no Kindle)
Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader)

Course Agenda

Module 1: Grooming a New Manager

Module 2: Measuring Performance

Module 3: Motivating Managers

Module 4: Identifying Poor Management

Module 5: Trusting Your Team of Managers

Module 6: Handling Employee Complaints About Managers

Module 7: Coaching and Mentoring (Part 1)

Module 8: Coaching and Mentoring (Part 2)

Module 9: Knowing When to Step In

Module 10: Key Managerial Qualities

Module 11: Wrapping Up

Why Choose This Course?

Our Manager Management Training offers essential insights and practical tools to help leaders develop their team of managers. From performance management to effective coaching and mentoring, this course provides everything you need to grow your team of leaders.

Certification
Upon successful completion of the course, participants will receive a Course Completion Certificate from Mountskills.

©️ 2025 MountSkills. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

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