Masterclass:Incident Management for SMC (1 Day)
Date: 28 May 2020, Thursday
Time: 9.00am to 6.00pm
Duration: 1 Day
Training Fees: S$620 per pax for A-CERTS Members / S$700 per pax for non-members
Accreditation: None
Overview
Site Main Controller (SMC) is the senior member of the company’s management and will be the overall person-in-charge of emergency response operations in the company during an emergency. While the Site Incident Controller (SIC) deals with the direct consequences of an incident, the SMC has to deal with both the indirect and direct consequences of an incident. In order to do that, SMC needs the skills and knowledge to effectively manage an incident. The set of skills includes: providing situation picture; incident potential assessment; developing strategic objectives; emergency scene management; strategies and tactics of emergency response; understanding the SCDF Incident Management System; managing information management during emergencies; and issues management. 
 
This Masterclass is design based on the concept of “For SMC, by SMC”. It focuses on equipping SMCs with in-depth knowledge of incident management through expert guidance. Peer-to-peer mentoring, the highlight of this masterclass, focuses on strategic issues that matter to the SMC. Participants will share recurrent pitfalls and real challenges faced during incident management, and provide sound recommendations to one another. What’s more, participants will unknowingly get to build up professional network!
 
Who Should Attend?
This course is suitable for new personnel such as Site Main Controller (SMC) 
Applicable Skills & Knowledge After Course Completion:
- Understand incident management and its application at the various levels of incident
- Ensure the basic setup for performing the role of SMC is in place and the support systems needed to perform the job are addressed
- Describe the key characteristics of the SMC and develop strategies for adopting these characteristics
- Identify the various phases of emergency management and what is required of SMC in each of these phases
- Determine the necessary resource requirements and documentations
- Create greater awareness of Incident Site Management and Control
Course Outline Included:
- Understand emergency response principles and processes
- Understand the roles and responsibilities of CMT, SMC and CERT Functional approach to incident management
- Appropriate strategies and tactics to emergency operations
- Incident management planning, preparation and response
- Recurrent pitfalls and real challenges faced during incident management
- Table top exercise
- Case study discussions
What Will You Get Upon Completion?
A Certificate of Attendance issued by A-CERTS (e-cert)
Do You Need Any Pre-requisite(s) to Attend This?
Participants are required to be the appointed SMC of an organisation to benefit from this program. 

You may visit A-CERTS website to download the full training directory.
FAQs
How much is the training fees?
S$620 per pax (all inclusive) for members of A-CERTS and S$700 per pax for non-members. You can write to A-CERTS at enquiry@acerts.org.sg for more details.
What are my transport/parking options getting to the event?
The directional details will be sent to participants upon registration of this training.
Where can I contact the organizer with any questions?
You can contact the administrator at enquiry@acerts.org.sg.
Is my registration transferrable?
Your registration can be transferred but you will have to inform the A-CERTS Administrator at enquiry@acerts.org.sg at least 10 working days in advance.
How do I pay for the training?
Upon registration, the A-CERTS Administrator will advise you on the payment details. Please note that event confirmation is only confirmed with full payment. 
What is the refund policy?
A-CERTS does not refund but you are allowed to transfer your seats. Please give notice of at least 10 working days.
The name on the registration doesn't match the attendee. Is that okay?
As Certificate will be issued upon completion of this training, please ensure that your details are correct.
A-CERTS Terms and Conditions
- By participating in the above programme, you certify that the information provided is correct. You will not hold the organizer responsbile for any mishap occur during my participation.
- All decisions made by the organizer shall be final.
- By attending this event, you agree to be photographed (if photos are taken by organizer). You hereby grant the organizer a royalty-free right to use photos and information in media press and materials and marketing materials connected to the event.
- Information provided will be treated with confidentiality and is collected for the purposes to be submitted to the governing bodies, third party service providers, agents and other organisations for, and if applies:
a) Generation of electronic certificates, 
b) for performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
- Please note that event confirmation is only confirmed with full payment.
- Registration is on First-Come-First-Served basis. We regret to inform that reservation of seats will not be entertained.
- Email confirmation generated by Eventbrite will be official.
Date: 28 May 2020, Thursday
Time: 9.00am to 6.00pm
Duration: 1 Day
Training Fees: S$620 per pax for A-CERTS Members / S$700 per pax for non-members
Accreditation: None
Overview
Site Main Controller (SMC) is the senior member of the company’s management and will be the overall person-in-charge of emergency response operations in the company during an emergency. While the Site Incident Controller (SIC) deals with the direct consequences of an incident, the SMC has to deal with both the indirect and direct consequences of an incident. In order to do that, SMC needs the skills and knowledge to effectively manage an incident. The set of skills includes: providing situation picture; incident potential assessment; developing strategic objectives; emergency scene management; strategies and tactics of emergency response; understanding the SCDF Incident Management System; managing information management during emergencies; and issues management. 
 
This Masterclass is design based on the concept of “For SMC, by SMC”. It focuses on equipping SMCs with in-depth knowledge of incident management through expert guidance. Peer-to-peer mentoring, the highlight of this masterclass, focuses on strategic issues that matter to the SMC. Participants will share recurrent pitfalls and real challenges faced during incident management, and provide sound recommendations to one another. What’s more, participants will unknowingly get to build up professional network!
 
Who Should Attend?
This course is suitable for new personnel such as Site Main Controller (SMC) 
Applicable Skills & Knowledge After Course Completion:
- Understand incident management and its application at the various levels of incident
- Ensure the basic setup for performing the role of SMC is in place and the support systems needed to perform the job are addressed
- Describe the key characteristics of the SMC and develop strategies for adopting these characteristics
- Identify the various phases of emergency management and what is required of SMC in each of these phases
- Determine the necessary resource requirements and documentations
- Create greater awareness of Incident Site Management and Control
Course Outline Included:
- Understand emergency response principles and processes
- Understand the roles and responsibilities of CMT, SMC and CERT Functional approach to incident management
- Appropriate strategies and tactics to emergency operations
- Incident management planning, preparation and response
- Recurrent pitfalls and real challenges faced during incident management
- Table top exercise
- Case study discussions
What Will You Get Upon Completion?
A Certificate of Attendance issued by A-CERTS (e-cert)
Do You Need Any Pre-requisite(s) to Attend This?
Participants are required to be the appointed SMC of an organisation to benefit from this program. 

You may visit A-CERTS website to download the full training directory.
FAQs
How much is the training fees?
S$620 per pax (all inclusive) for members of A-CERTS and S$700 per pax for non-members. You can write to A-CERTS at enquiry@acerts.org.sg for more details.
What are my transport/parking options getting to the event?
The directional details will be sent to participants upon registration of this training.
Where can I contact the organizer with any questions?
You can contact the administrator at enquiry@acerts.org.sg.
Is my registration transferrable?
Your registration can be transferred but you will have to inform the A-CERTS Administrator at enquiry@acerts.org.sg at least 10 working days in advance.
How do I pay for the training?
Upon registration, the A-CERTS Administrator will advise you on the payment details. Please note that event confirmation is only confirmed with full payment. 
What is the refund policy?
A-CERTS does not refund but you are allowed to transfer your seats. Please give notice of at least 10 working days.
The name on the registration doesn't match the attendee. Is that okay?
As Certificate will be issued upon completion of this training, please ensure that your details are correct.
A-CERTS Terms and Conditions
- By participating in the above programme, you certify that the information provided is correct. You will not hold the organizer responsbile for any mishap occur during my participation.
- All decisions made by the organizer shall be final.
- By attending this event, you agree to be photographed (if photos are taken by organizer). You hereby grant the organizer a royalty-free right to use photos and information in media press and materials and marketing materials connected to the event.
- Information provided will be treated with confidentiality and is collected for the purposes to be submitted to the governing bodies, third party service providers, agents and other organisations for, and if applies:
a) Generation of electronic certificates, 
b) for performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
- Please note that event confirmation is only confirmed with full payment.
- Registration is on First-Come-First-Served basis. We regret to inform that reservation of seats will not be entertained.
- Email confirmation generated by Eventbrite will be official.