Microsoft Power Virtual Agents

WHAT YOU WILL LEARN

This one-day express training is designed to equip participants with fundamental skills to understand and build conversational AI technology using low code/no code chatbots with Microsoft Power Virtual Agents. This overview training is best for participants who want to embark on developing low code/no code chatbots and explore the possibilities and opportunities offered by Power Virtual Agents.

OBJECTIVES

After completing this workshop, participants will be able to:

• Understand conversational AI technology offered by the low code/no code platform of Power Virtual Agents
• Build and publish chatbots using Power Virtual Agents.

PREREQUISITES

This workshop has been designed for beginners and users with little or no prior experience of logical programming or conversational AI knowledge. Simply put, it is for every walk of life!

COURSE CONTENTS

Module 1: Introduction to Power Virtual Agents

• Understanding conversational AI with chatbots
• Low code/no code chatbots with Power Virtual Agents

Lab: - Setting up an Office 365 tenant

• Signing up for Power Virtual Agents licence
• Building your first chatbot
• Topics, entities, and variables

Module 2: Power Automate integrations

• Integrating Power Automate flows into Power Virtual Agents bots

Lab: - Integrate prebuilt Power Automate flows

• Building Power Automate flows for your chatbot
• Authentication
• Exporting and importing a chatbot

Module 3: Microsoft Teams integration

• Integration of Power Virtual Agents bots into Microsoft Teams

Lab: - Create a chatbot in Microsoft Teams

• Control who can chat with the bot