Motivational Interviewing Mastery: 1 Day Professional Session | Baltimore
Learn advanced motivational interviewing skills in 1 day to build rapport, guide behavior change, and drive professional impact.
About the course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This upgraded 1 Day MI workshop equips professionals across healthcare, social work, education, HR, and customer-facing roles with advanced motivational interviewing skills. Participants will learn to communicate with empathy, reduce resistance, foster engagement, and guide behavioral change. Through interactive role plays, case studies, and hands-on exercises, attendees will gain practical techniques to handle challenging conversations, strengthen rapport, and improve outcomes. The course emphasizes ethical influence, client-centered strategies, and measurable impact. Participants will leave with an actionable MI plan ready for immediate application.
Learning Objectives:
By the end of the course, you will be able to:
- Apply MI techniques across healthcare, HR, education, social work, and customer service
- Build trust, rapport, and engagement with clients, employees, or students
- Recognize and respond to resistance effectively
- Guide behavior change ethically and sustainably
- Integrate MI into daily professional practice
- Develop a personal action plan to monitor and improve MI effectiveness
Target Audience:
This course is ideal for:
- Healthcare and mental health professionals
- HR professionals, team leaders, and organizational managers
- Social workers and community service staff
- Educators, student counselors, and coaches
- Customer service and sales professionals
©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Learn advanced motivational interviewing skills in 1 day to build rapport, guide behavior change, and drive professional impact.
About the course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This upgraded 1 Day MI workshop equips professionals across healthcare, social work, education, HR, and customer-facing roles with advanced motivational interviewing skills. Participants will learn to communicate with empathy, reduce resistance, foster engagement, and guide behavioral change. Through interactive role plays, case studies, and hands-on exercises, attendees will gain practical techniques to handle challenging conversations, strengthen rapport, and improve outcomes. The course emphasizes ethical influence, client-centered strategies, and measurable impact. Participants will leave with an actionable MI plan ready for immediate application.
Learning Objectives:
By the end of the course, you will be able to:
- Apply MI techniques across healthcare, HR, education, social work, and customer service
- Build trust, rapport, and engagement with clients, employees, or students
- Recognize and respond to resistance effectively
- Guide behavior change ethically and sustainably
- Integrate MI into daily professional practice
- Develop a personal action plan to monitor and improve MI effectiveness
Target Audience:
This course is ideal for:
- Healthcare and mental health professionals
- HR professionals, team leaders, and organizational managers
- Social workers and community service staff
- Educators, student counselors, and coaches
- Customer service and sales professionals
©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
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Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.
For royalty-related queries, contact orders@mangates.com
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
Lineup
Sade Ogunsola
Good to know
Highlights
- 8 hours
- ages 18+
- In person
Refund Policy
Location
regus MD, Baltimore - East Pratt
400 East Pratt Street 8th Floor
Ph No +1 469 666 9332 Baltimore, MD 21202
How do you want to get there?
Agenda
Module 1: Introduction to Motivational Interviewing
● Understand MI principles and collaborative communication ● Explore motivation and ambivalence in clients, employees, or students ● Recognize barriers to engagement ● Icebreaker Exercise
Module 2: Core MI Communication Techniques
● Master open-ended questions, affirmations, reflections, and summaries (OARS) ● Develop active listening and empathy ● Respond effectively to resistance ● Activity
Module 3: Understanding Motivation and Behavior Change
● Explore intrinsic vs extrinsic motivation ● Identify readiness for change across individuals and teams ● Align goals with values and desired outcomes ● Case Study