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Online via Zoom - Simplify Your Customer Journey

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Dec 18

Online via Zoom - Simplify Your Customer Journey

Acquiring essential knowledge on how to design and simplify your Customer Journey to achieve service excellence.

By CASUGOL

When and where

Date and time

Sun, December 18, 2022, 8:30 AM – 10:00 PM Singapore Standard Time Singapore Time

Location

Online

Refund Policy

Contact the organizer to request a refund.

About this event

For more information: www.casugol.com/scj

International Acclaimed Certification. 5-Star Reviews

Suitable for everyone. Learn in an Interactive, Supportive and Encouraging Environment.

Duration: 90 Minutes

Certification: Participants will be awarded a Certificate of Completion upon completing the course

Who Should Attend: Anyone interested in acquiring the essential knowledge on how to simplify a customer’s journey and achieving Service Excellence

Course Objective

Acquiring essential knowledge on how to design and simplify your Customer Journey to achieve service excellence.

Topics Covered

  • Understanding the Modern Consumer
  • Business Challenges in Serving the Modern Consumer
  • Defining a Customer Journey
  • Key Steps to Simplifying a Customer Journey
  • Focus on the Customer Experience
  • Prioritizing Simplicity and Remaining Flexible

Simplify Your Customer Journey involves rigorous usage of real-time case studies, and group discussion

Tags

  • Online Events
  • Online Classes
  • Online Science & Tech Classes
  • #business
  • #technology
  • #innovation
  • #leadership
  • #digitaltransformation
  • #digitalstrategy
  • #change_management
  • #digital_transformation
  • #data_strategy
  • #industry_4
Event ended

Online via Zoom - Simplify Your Customer Journey


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CASUGOL

Event creator

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