Operational Risk Management Course

This interactive workshop course is apt for participants working as and with operational risk management personnel in financial and non financial institutions and need to keep pace with developments in the risk discipline amidst growing pressures of regulatory, governance and compliance issues as well as very intensifying digital disruptions to the traditional business models and operational processes. It engages the participants in examining the challenges and issues of operational risk management and drives forth the case for managing operational risks with a proper risk culture and framework is imperative to profitability and above all, survival of the enterprise

Overview

Operational Risks span across not just the financial spaces but also the non financial spaces. This three-day interactive workshop initiates and fortifies business professionals, from both financial and non financial institutions, in the practical issues and challenges in operational risk management. 

Today's business entity comes face to face with disruptive forces such as exponential technology (ET),digitization, cloud computing, big data, block chain technology, fintech and escalating cyber security concerns. Peppered with infamous operational "accidents" (including the massive cyber hacks at Equifax, United Airlines' crisis mismanagement, beaching of the "London Whale", LieBor, SocGen Krievel... ) and drawing from the evolving demands from regulatory changes and industry best practices including Basel, ISO and COSO, this session provides a timely address to operational risk matters. 

Intended to be edu-training, it examines the operational risk management practice with less quan-toxication, more qualitative rationalization and applies a palatable lay and case-based approach to an otherwise heavily technical subjectUpon completion of this course, the participant will

• Have a proper understanding of different operational risk events especially cyber security,reputational and regulatory/compliance risks
• Appreciate the impact operational risks have on financial and non financial institutions
• Develop a practical approach to measuring, assessing and managing operational risk
• Recognize the challenges posed in the process of managing operational risks, particularly in theface of heightening regulatory and industry demands including ISO, COSO, Basel, UCIT andMiFid
• Draw lessons from the various operational mishapsWho

Who should attend

All individuals who want to improve their value-adding effectiveness to the operational risk management function

• CEOs, head of business units, advisors and business consultants
• Managers from financial institutions like banks, NBFIs, insurance, asset management companies
• Non-finance professionals from sales, marketing, human resources, operations, investor relations,production, legal departments etc to understand the operational risk management discipline

Methodology                                                

Non-theoretical methodology which includes interactive discussions, case studies, interactive games and assignments to understand the concepts and their applicability.

 Trainer

All our trainers are carefully chosen by us and possess a rich and vast experience in the financial sector. This course will be conducted by a renowned consultant having more than 35 years of experience in financial markets and training. Until recently, he served for many years as the Regional Director Singapore chapter and Global Board of the Professional Risk Managers International Association.

Course Content

 Module – 1

The expansive scope of Operational Risks

• It's oOPs! - seemingly unforeseen eventsdo happen
• The Operational Risk Scope - evolvingbusiness trends and coping withIndustrial Revolution 4.0
• Are you future ready - ConfrontingDisruptive Technologies, DigitalTransformation and ExponentialTechnology (ET)
• Putting Cyber and Data Security on theRisk Agenda
• Ranking Operational Risks - whatpractitioners perceive
• Black and Grey Swans
• Operational Risk Management - as ispracticed
• The Future of Operational RiskManagement
• The Making of an Operational RiskManager

 Module – 2

Practical Challenges in Measuring, Assessing and Managing Operational Risks -Drawing Valuable Guidance fromIndustry and Regulatory circles

• Defining Operational Risk
• Challenges and Issues in Operational RiskManagement
• Success Factors in Operational RiskManagement
• Expounding Sound Practices inOperational Risk Management
• Third Party Risk Management
• Adopting an enterprise and integratedapproach to Operational RiskManagement

 Module – 3

Familiarisation with the Ops Tools

• Implementing an effective Frameworkwith practical Policies, Procedures andProcesses
• Operational Risk Measures - Preventiveand Curative 
• Managing the Great Challenge - DataCapture
• Risk and Control Self-Assessment (RCSA),Key Risk Indicators (KRIs) and Internaland External Loss Databases
• Stress Testing and Scenario Analysis
• Having a Control Framework

 Module – 4

Confronting the Enemy Within

• People Risk - Everywhere
• How to prevent the next Rogue employee(trader, CEO...) 
• Performing KYE (Know Your Employee) 
• Addressing Fraud and Abuse and SensingBehavioral Red Flags
• People Retention and Succession Planning

Module – 5

Managing Risks in new product/business launches and other Operational matters

• Expanding the Business - ensuringeffective operational and infrastructuresupport
• Addressing risks in the usage of Modeland Technology

Module – 6

Business Continuity, Conduct, Reputation, Regulatory and Legal Risk Matters

• Business Continuity and Conduct Management
• Reputation - Preserving the Invaluable, Intangible Asset 
• Why Reputation matters - reflections on UA, LIBOR, Maggi, VW, Wells Fargo
• Managing Social Media
• Molding Culture and Conduct
• Regulatory, Compliance and Legal Risk Issues

If you need further information, please visit www.riverstonetraining.com.sg or send mail at info@riverstonetraining.com.sg

Riverstone – Corporate Training https://www.riverstonetraining.com.sg