This interactive workshop course is apt for participants working as and with operational risk management personnel in financial and non financial institutions and need to keep pace with developments in the risk discipline amidst growing pressures of regulatory, governance and compliance issues as well as very intensifying digital disruptions to the traditional business models and operational processes. It engages the participants in examining the challenges and issues of operational risk management and drives forth the case for managing operational risks with a proper risk culture and framework is imperative to profitability and above all, survival of the enterprise

Overview

Operational Risks span across not just the financial spaces but also the non financial spaces. This three-day interactive workshop initiates and fortifies business professionals, from both financial and non financial institutions, in the practical issues and challenges in operational risk management.

Today's business entity comes face to face with disruptive forces such as exponential technology (ET),digitization, cloud computing, big data, block chain technology, fintech and escalating cyber security concerns. Peppered with infamous operational "accidents" (including the massive cyber hacks at Equifax, United Airlines' crisis mismanagement, beaching of the "London Whale", LieBor, SocGen Krievel... ) and drawing from the evolving demands from regulatory changes and industry best practices including Basel, ISO and COSO, this session provides a timely address to operational risk matters.

Intended to be edu-training, it examines the operational risk management practice with less quan-toxication, more qualitative rationalization and applies a palatable lay and case-based approach to an otherwise heavily technical subjectUpon completion of this course, the participant will

Have a proper understanding of different operational risk events especially cyber security,reputational and regulatory/compliance risks
Appreciate the impact operational risks have on financial and non financial institutions
Develop a practical approach to measuring, assessing and managing operational risk
Recognize the challenges posed in the process of managing operational risks, particularly in theface of heightening regulatory and industry demands including ISO, COSO, Basel, UCIT andMiFid
Draw lessons from the various operational mishapsWho

Who should attend

All individuals who want to improve their value-adding effectiveness to the operational risk management function

CEOs, head of business units, advisors and business consultants
Managers from financial institutions like banks, NBFIs, insurance, asset management companies
Non-finance professionals from sales, marketing, human resources, operations, investor relations,production, legal departments etc to understand the operational risk management discipline

Methodology

Non-theoretical methodology which includes interactive discussions, case studies, interactive games and assignments to understand the concepts and their applicability.

Trainer

All our trainers are carefully chosen by us and possess a rich and vast experience in the financial sector. This course will be conducted by a renowned consultant having more than 35 years of experience in financial markets and training. Until recently, he served for many years as the Regional Director Singapore chapter and Global Board of the Professional Risk Managers International Association.

Course Content

Module – 1

The expansive scope of Operational Risks

It's oOPs! - seemingly unforeseen eventsdo happen
The Operational Risk Scope - evolvingbusiness trends and coping withIndustrial Revolution 4.0
Are you future ready - ConfrontingDisruptive Technologies, DigitalTransformation and ExponentialTechnology (ET)
Putting Cyber and Data Security on theRisk Agenda
Ranking Operational Risks - whatpractitioners perceive
Black and Grey Swans
Operational Risk Management - as ispracticed
The Future of Operational RiskManagement
The Making of an Operational RiskManager

Module – 2

Practical Challenges in Measuring, Assessing and Managing Operational Risks -Drawing Valuable Guidance fromIndustry and Regulatory circles

Defining Operational Risk
Challenges and Issues in Operational RiskManagement
Success Factors in Operational RiskManagement
Expounding Sound Practices inOperational Risk Management
Third Party Risk Management
Adopting an enterprise and integratedapproach to Operational RiskManagement

Module – 3

Familiarisation with the Ops Tools

Implementing an effective Frameworkwith practical Policies, Procedures andProcesses
Operational Risk Measures - Preventiveand Curative
Managing the Great Challenge - DataCapture
Risk and Control Self-Assessment (RCSA),Key Risk Indicators (KRIs) and Internaland External Loss Databases
Stress Testing and Scenario Analysis
Having a Control Framework

Module – 4

Confronting the Enemy Within

People Risk - Everywhere
How to prevent the next Rogue employee(trader, CEO...)
Performing KYE (Know Your Employee)
Addressing Fraud and Abuse and SensingBehavioral Red Flags
People Retention and Succession Planning

Module – 5

Managing Risks in new product/business launches and other Operational matters

Expanding the Business - ensuringeffective operational and infrastructuresupport
Addressing risks in the usage of Modeland Technology

Module – 6

Business Continuity, Conduct, Reputation, Regulatory and Legal Risk Matters

Business Continuity and Conduct Management
Reputation - Preserving the Invaluable, Intangible Asset
Why Reputation matters - reflections on UA, LIBOR, Maggi, VW, Wells Fargo
Managing Social Media
Molding Culture and Conduct
Regulatory, Compliance and Legal Risk Issues

If you need further information, please visit www.riverstonetraining.com.sg or send mail at info@riverstonetraining.com.sg

Riverstone – Corporate Training https://www.riverstonetraining.com.sg

Operational Risk Management Course

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