1. Who should attend this workshop?

HR and operations leads responsible for staffing in tourism, hospitality, and outdoor recreation industries.

2. Is prior experience required?

No prior experience is needed, but familiarity with basic HR operations is beneficial.

3. Will the course cover labor law compliance?

Yes, it includes compliance guidelines for seasonal and temporary workers.

4. Can I use this training for multiple departments?

Absolutely, content can be applied across HR, operations, and management teams.

5. Are there practical exercises included?

Yes, the course features hands-on activities, case studies, and role plays.

6. What tools or software will be discussed?

The course covers workforce planning and scheduling tools relevant to seasonal operations.

7. Is this suitable for small tourism businesses?

Yes, strategies are scalable for both small and large organizations.

8. Will I receive a certificate?

Yes, a course completion certificate is provided at the end of the session.

Multiple dates

Optimize Seasonal Teams – 1 Day Workshop in Bend, OR

By Mangates

Supercharge your seasonal staffing plans—reduce bottlenecks, boost engagement, and optimize workforce performance in Bend.

Location

Regus Bend,OR

Regus Office Space Ph No: +1 469 666 9332 Bend, OR, OR 97701

Agenda

Module 1: Introduction to Seasonal Workforce Planning

• Importance of seasonal staffing in tourism-driven economies • Understanding Bend’s tourism patterns • Workforce challenges and opportunities • Activity

Module 2: Forecasting Seasonal Demand

• Analyzing historical data for staffing needs • Anticipating peak and off-peak periods • Using forecasting tools and software • Case Study

Module 3: Recruitment & Talent Pool Management

• Building a seasonal workforce pipeline • Engaging temporary and part-time staff • Retention strategies for seasonal hires • Activity

Module 4: Scheduling & Shift Optimization

• Creating flexible and efficient schedules • Balancing labor costs and coverage • Technology for workforce scheduling • Role Play

Module 5: Compliance & Labor Regulations

• Employment laws affecting seasonal workers • Overtime and wage compliance • Risk management strategies • Case Study

Module 6: Employee Engagement & Training

• Onboarding seasonal staff quickly • Motivation techniques for short-term employees • Training for peak-season efficiency • Activity

Module 7: Performance Monitoring & Metrics

• KPIs for seasonal workforce effectiveness • Evaluating productivity and satisfaction • Adjusting plans based on performance data • Role Play

Module 8: Action Planning Workshop

• Developing a seasonal staffing roadmap • Aligning staffing plans with business goals • Setting KPIs for continuous improvement • Activity

Good to know

Highlights

Ages 18+
In person
Paid venue parking

Refund Policy

Refunds up to 7 days before event

About this event

Health • Medical

About the course:

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview:

This 1-day workshop is designed to help HR and operations leads in Bend optimize seasonal workforce planning for the tourism and outdoor recreation industry. You will learn to forecast staffing needs, implement flexible scheduling, and manage seasonal fluctuations efficiently. Emphasis is on practical tools, case studies, and real-world exercises to ensure staffing efficiency during peak visitor periods, reduce overtime costs, and enhance employee satisfaction.

Learning Objectives:

By the end of this course, you will:

Understand seasonal workforce dynamics in tourism and outdoor recreation
Forecast staffing requirements accurately
Implement efficient recruitment, scheduling, and retention strategies
Ensure compliance with labor laws for temporary staff
Measure workforce performance using actionable metrics
Enhance employee engagement and productivity during peak seasons

Target Audience:

HR and operations leads in tourism and outdoor recreation in Bend.

Why is it Right Fit for You?

Bend’s tourism-driven economy experiences significant seasonal peaks, making efficient workforce management essential. This course equips you with practical strategies to forecast staffing needs, optimize schedules, and retain quality seasonal workers. You will gain hands-on insights into recruitment, labor compliance, and performance monitoring tailored to the local tourism context. By attending, you can reduce operational bottlenecks, enhance employee satisfaction, and improve overall service quality. Our modules combine real-world examples with actionable exercises to ensure that you leave ready to implement immediate improvements. Choosing this course helps your business maintain efficiency and competitiveness throughout seasonal fluctuations.

Group Discounts:

10% off for 3 or more registrations

15% off for 10 or more registrations

Looking to train your entire HR or operations team in seasonal workforce planning?

We provide customizable in-house training tailored to your organization’s seasonal patterns, staffing challenges, and operational requirements. Our programs can include focused workshops, scenario-based exercises, and post-training support to ensure your team applies learning directly to your workforce. Customization ensures maximum engagement and practical impact while aligning with your company’s goals.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com

Organized by

Mangates

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