Quality Management  1 Day Workshop in Addison, TX

Quality Management 1 Day Workshop in Addison, TX

Join us for a jam-packed day of learning the essential tools and techniques of quality management.

By Mangates

Select date and time

Friday, May 30 · 9am - 5pm CDT

Location

Spaces - Addison - The Colonnade

15305 Dallas Parkway, 12th Floor PH: +1 469 666 9332 Addison, TX 75001

Refund Policy

Refunds up to 7 days before event

Agenda

9:00 AM - 9:30 AM

Introduction, Objectives, and Expectations


• Introduction to the subject • Review of course objectives • Identify personal objectives and expectations • Review of quality from a personal perspective

9:30 AM - 10:00 AM

Background to Quality Management


• Key events in the development of quality management • Broader understanding of the topic within organizational development

10:00 AM - 10:30 AM

Quality Management Systems


• Types: Total Quality Management, ISO 9001, and Kaizen

10:30 AM - 10:45 AM

Morning Break

10:45 AM - 11:45 AM

Total Quality Management (TQM)


• Exploring the eight principles • Comparing with current organizational practices • Application of key principles

11:45 AM - 12:45 PM

Quality Assurance and Control


• Concepts of quality assurance and control • YouTube video explanation of Quality Management Systems • Identifying quality assurance practices in the workplace

12:45 PM - 1:00 PM

ISO 9001


• Requirements for ISO 9001 standards • Impact of ISO 9001 standards (includes a YouTube video)

1:00 PM - 1:30 PM

Lunch Break

1:30 PM - 2:00 PM

Quality Measurement and Improvement


• Shewhart Cycle (Plan, Do, Check, Act) • Continuous vs. continual improvement

2:00 PM - 3:00 PM

Kaizen


• Approach to continuous improvement • Key concepts • YouTube video detailing Kaizen in practice

3:00 PM - 3:15 PM

Evening Break

3:15 PM - 3:45 PM

Quality Management Tools and Techniques


• Common tools and techniques for quality management • Application in real scenarios

3:45 PM - 4:45 PM

Quality Management Case Study


• Exploring quality management through a case study • Applying concepts to a practical scenario

4:45 PM - 5:00 PM

Summary and Action Planning


• Final activity • Key actions for workplace improvement

About this event

Quality Management Essentials 1 Day Workshop

Come join us for a jam-packed day of learning and growth at our Quality Management Essentials Workshop! Don't miss out on this opportunity to enhance your skills and knowledge in quality management!

Course Overview:

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

Quality management ensures that organizational processes, procedures, systems, and practices consistently deliver benefits and meet intended purposes. This training equips participants with the principles of quality management to enhance organizational practices and success.

Course Contents

This course covers the history of Quality Management, highlighting its evolution from simple product inspection to Total Quality Management (TQM). Participants will learn about essential processes, ideas, tools, and techniques central to organizational development, change management, and performance improvement. The course emphasizes the importance of focusing on quality to avoid costs associated with poor quality and to maintain a positive business reputation.

Course Topics:

  • Introduction, Objectives, and Expectations
  • Background to Quality Management
  • Quality Management Systems
  • Total Quality Management (TQM)
  • Quality Assurance and Control
  • ISO 9001
  • Continuous Improvement
  • Kaizen
  • Quality Management Tools and Techniques
  • Quality Management Case Study
  • Summary and Action Planning

Course Feature: Upon completion of this training, participants will:

  • Describe Quality Management Systems.
  • Recognize the value of Total Quality Management.
  • Practice Quality Assurance and Control.
  • Measure Quality and implement improvements.
  • Apply Quality Management Tools and Techniques.

Certification:

Participants will receive a course completion certificate from Mangates.

Who can Attend?

Anyone interested in learning Quality Management Skills.

Quality management provides several benefits for teams within an organization:

  • Improved Processes: Quality management frameworks like Six Sigma or Total Quality Management (TQM) emphasize the identification and elimination of inefficiencies and defects. Teams learn systematic approaches to streamline processes, leading to smoother workflows and fewer errors.
  • Enhanced Productivity: By optimizing processes and reducing errors, teams can work more efficiently. This efficiency often translates into higher productivity as team members spend less time fixing mistakes or addressing customer complaints.
  • Higher Customer Satisfaction: Quality management focuses on meeting customer expectations and delivering products or services that consistently meet or exceed quality standards. This leads to improved customer satisfaction and loyalty, as customers receive reliable products/services that fulfill their needs.
  • Better Team Collaboration: Quality management often involves cross-functional teams working together to improve processes. This collaboration fosters a sense of teamwork and shared responsibility for quality outcomes, breaking down silos and enhancing communication between departments.
  • Continuous Improvement Culture: Quality management promotes a culture of continuous improvement where teams are encouraged to identify opportunities for enhancement and implement changes proactively. This ongoing pursuit of excellence ensures that the organization remains competitive and adaptable in a dynamic market.
  • Reduction in Costs: Quality management helps identify and eliminate waste, reduce rework, and optimize resource utilization. As a result, organizations can achieve cost savings through improved efficiency and reduced operational expenses.
  • Compliance with Standards and Regulations: Many industries have stringent quality standards and regulatory requirements. Quality management ensures that teams adhere to these standards, reducing the risk of non-compliance and associated penalties.
  • Employee Satisfaction and Engagement: Engaged employees are more likely to contribute positively to their work environment. Quality management fosters employee satisfaction by providing clear processes, support for skill development, and recognition for contributions to quality improvement efforts.

To host the session for your group on-site, enquire us at corporate@mangates.com

Frequently asked questions

Q1: What is Quality Management?

Quality Management involves ensuring that organizational processes, procedures, systems, and practices are fit for purpose and consistently deliver benefits. It aims to improve business practices and overall success by implementing quality management principles.

Q2: Who should attend this Quality Management course?

This course is suitable for anyone interested in learning Quality Management skills, whether they are new to the field or looking to enhance their existing knowledge.

Q3: What are the key principles of Quality Management covered in this course?

The course covers key principles such as Total Quality Management, ISO 9001 standards, Quality Assurance and Control, the Shewhart Cycle, Kaizen, and various Quality Management tools and techniques.

Q4: What is the duration and delivery method of the course?

The Quality Management course is a one-day program delivered either in a classroom setting or virtually.

Q5: What certification will I receive upon completing the course?

Upon completing the course, participants will receive a Course Completion Certificate from Mangates.

Q6: How does this course help improve organizational practices?

This course helps improve organizational practices by teaching participants how to apply Quality Management principles to their work, leading to better processes, improved performance, and enhanced business success.

Q7: Are there any prerequisites for attending this course?

There are no prerequisites for attending this course. It is open to anyone interested in learning about Quality Management.

Q8.What is the refund or cancellation policy for the training?

You may cancel your registration up to 7 days before the event. Cancellation made within this period will be fully refunded.

Organized by

Mangates Tech Solutions is one of the Leading Education Industry, We Developed a more advanced, applied level of Training programs. We Designed High Quality Training programs and you can expect the same learning Experience, this made us stand out above the competition.

$595 – $795