RAW Talk™: Why Your Conflict Tools Don't Work (And When They Might)

After 20 years working with organizations across Asia-Pacific, I've noticed something critical: there are two fundamentally different types of conflict in organizations.

Most practitioners have one set of tools—often powerful ones like Crucial Conversations, retrospectives, or circle processes. But these tools only work when you're dealing with one type of structure.

Apply them to the wrong structure and they fail—no matter how skilled you are.

The key isn't better tools. It's knowing what structure you're working with before you choose your approach.

In this 60 to 90-minute RAW Talk™ Masterclass, I'll share:

• How to recognize which structure you're working with

• Why the same tool produces completely different results in different contexts

• What approaches work for each type

Interactive part: We'll look at real conflict scenarios together and practice spotting the signals.

What you'll receive:

• Free copy of the whitepaper Beyond Resolution: Why Conflict in Systems Transforms What Breaks in Heaps

• Framework for diagnosing structure before intervening

• Practical insights applicable immediately

This RAW Talk™ introduces concepts from my book Emergent Systems Thinking and Authentic Practice with Right Attention and connects to the Practitioner's Library for those who've attended my workshop.

Additional Event Details:

Event Type: Online

Event Format: Webinar

Who should attend:

• Leaders navigating persistent team conflicts

• Internal coaches and facilitators

• Team members trying to shift dynamics

• Anyone practicing systems work from within organizations

What to bring:

• A real conflict case (optional but encouraged)

• Curiosity about why your usual approaches might not be landing

• Openness to seeing structure differently

After the masterclass: Those interested in going deeper can explore the workshop, book, and Practitioner's Library for comprehensive tools and community support.