Reimagine Retail with AI: Driving Growth & Personalization in Asia
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Reimagine Retail with AI: Driving Growth & Personalization in Asia

Explore how AI is tackling retail's core challenges to maximize efficiency & personalize experience. In collaboration with Google Singapore.

By Master Concept Singapore

Date and time

Location

Google Singapore

70 Pasir Panjang Road ##03-71 Singapore, 117371 Singapore

Agenda

2:00 PM - 2:30 PM

Registration

2:30 PM - 2:40 PM

Welcome & Opening Remarks

2:40 PM - 3:10 PM

AI-Powered Scalability: Reshaping the Future of Retail & E-commerce

Emily Lua, Google Cloud Customer Engineer

3:10 PM - 3:30 PM

AI-Powered Location Intelligence: Real-Time Insights & Delivery Optimization

Athena Wong, Regional Director of Geospatial Solutions

3:30 PM - 3:55 PM

Tea Break

3:55 PM - 4:15 PM

Going Omnichannel: Personalizing the Online Experience & Customer Service

Bobby Chan, Freshworks Strategic Account Manager

4:15 PM - 4:30 PM

The Future of Retail: AI-Driven Transformation & the Customer-Centric Revoluti

Mahmoud Fares, Master Concept Sales Manager

4:30 PM - 4:45 PM

Q&A & Closing

4:45 PM - 5:00 PM

Networking

About this event

  • Event lasts 2 hours 30 minutes

The future of retail is intelligent. 88% of consumers already rely on AI. As AI offers incredible new possibilities, the big question is: How can you use it to sell more, create happier customers, and stay ahead?

Join us at Google Singapore for an in-depth exploration of how AI is tackling retail's core challenges and defining its future. This event provides insights into AI-driven end-to-end solutions, from harnessing data for smarter decisions and delivering personalized assistance, to perfecting delivery logistics and transforming customer experience.


Reimagine Retail with AI: Driving Growth & Personalization in Asia

📆 Date: 16 July 2025 (Wed)

Time: 2:30 PM - 5:00 PM (Registration starts at 2:00PM)

📍 Venue: Google Singapore


You may also sign up for this event via Google Form.


**This event is tailored for senior professionals in the retail, e-commerce, FMCG, CPG, wholesale & distribution, and manufacturing industries. Due to limited seating, we only allow 2 registrants per company. If more than 2 register, we will confirm attendees based on seniority and/or job title relevance to the event. All registrations will be reviewed to ensure a positive experience for all attendees. Confirmed attendees will receive a confirmation email once their seats are secured. Thank you for your understanding.


**Master Concept reserves the right to make necessary modifications to the event, including its format, content, and schedule, without prior notice. Any changes will be communicated through our official channels.

Frequently asked questions

Is there a registration fee?

No, the admission is completely free!

Do I need to pre-register or can I just show up at the door?

Pre-registration is required to attend this event. If you'd like to bring guests, please register each of your guests or inform us once your registration has been confirmed by our side.

Will food and drinks be provided?

Yes, refreshments will be provided. If you have any dietary restrictions, please let us know in advanced.

Will there be a recording available after the event?

No, the event will not be recorded.

Organized by

Master Concept Singapore provides technology services and cloud advisory, hosts and conducts in-person events (workshops, seminars, conferences, etc.) and online webinars related to the latest advancements in AI, technology, and cloud solutions.

FreeJul 16 · 2:30 PM GMT+8