Question 1

Where can I find more information about Samskriti and the programmes?

Accepted Answer

For more detailed information about Samskriti and its programmes, please visit 
https://kalpavrikshafinearts.org/

Question 2

Do I need to create an account on the ticketing platform to buy tickets?

Accepted Answer

While creating an account is recommended for a smoother user experience when purchasing tickets, it is not mandatory. You have the option to buy tickets without creating an account as well. We highly encourage you to complete the checkout form to provide us with your contact details.

Question 3

Are there any age restrictions for attending the event?

Accepted Answer

No, there are no age restrictions for any of the programs. People of all ages are welcome to attend and enjoy the programs without any limitations.

Question 4

Are there any discounts or promotions available on purchase of tickets?

Accepted Answer

Yes, we are currently offering a special promotion of 10% on early bird tickets. This is a limited-time offer valid until July 8th. We encourage you to take advantage of the early bird discount before the deadline.

Question 5

Is there assigned seating or is it a general admission event?

Accepted Answer

No, there will not be assigned seating at the event. Samskriti is a general admission event, meaning seats are allocated on a first-come, first-served basis. We encourage attendees to arrive early to secure their preferred seats.

Question 6

Can I buy physical tickets?

Accepted Answer

Kindly note that only e-tickets can be purchased through Eventbrite. Once your purchase is successful, you will receive e-tickets via email. This e-ticket must be presented at the venue for admission and will be available for purchase until the day of the event, subject to their availability.

Question 7

Is there a limit to the number of tickets I can purchase?

Accepted Answer

You can purchase a maximum of 10 seats under each tier with each booking. This means that you can select up to 10 seats per transaction when making your purchase.

Question 8

Can I purchase tickets for someone else?

Accepted Answer

Yes, you can purchase tickets for someone else, but please ensure to share your e-tickets with them, as they will need to present them on the day of the show.

Question 9

Is there a deadline for purchasing tickets?

Accepted Answer

No, there is no specific deadline for purchasing tickets. Tickets will remain available until they are sold out. We recommend securing your tickets as soon as possible to ensure you don't miss out on the event.

Question 10

What payment methods are accepted for ticket purchases?

Accepted Answer

Eventbrite accepts a wide range of online payment methods for ticket purchases. You can use various payment options such as credit cards, debit cards, and other electronic payment methods supported by Eventbrite's secure online payment system.

Question 11

Can I upgrade my ticket to a higher category?

Accepted Answer

No, it is not possible to upgrade your ticket to a higher category. We recommend purchasing tickets separately for each tier if you wish to experience different seating options.

Question 12

Are there any additional fees or charges when purchasing tickets?

Accepted Answer

Yes, there will be additional fees charged by Eventbrite as platform fees. These fees are separate from the ticket price and are incurred to cover the operational costs associated with ticketing services provided by Eventbrite.

Question 13

Are there any discounts available for group bookings?

Accepted Answer

For group bookings, please reach out to us via our hotline number +65 9017 1619 or email us at samskriti@kalpavrikshafinearts.org.

Question 14

What should I do if I lose my ticket information?

Accepted Answer

It is highly recommended to keep a backup of your e-ticket to avoid any loss of information. In the event that you misplace your ticket, please note that you will not be granted entry.

Question 15

Can I transfer my tickets to someone else if I am unable to attend?

Accepted Answer

If you find yourself unable to attend the event, you have the option to transfer your e-tickets to someone else. Please ensure that you provide the transferred e-tickets to the new attendee so they can present them at the venue.

Question 16

Can I get a refund if I can no longer attend the event?

Accepted Answer

We regret to inform you that refunds are not available. However, we understand that exceptional circumstances may arise, and we will review them on a case-by-case basis. If you find yourself in such a situation, please reach out to our customer hotline at +65 9017 1619.

Question 17

Can I exchange my tickets for a different programme?

Accepted Answer

Unfortunately, ticket exchanges for different programmes are not possible due to differences in price and seating tiers. We recommend booking tickets separately for each programme you wish to attend.

Question 18

Is there a waiting list for sold-out events?

Accepted Answer

No, unfortunately, we do not have a waiting list for sold-out events. Once an event is sold out, we are unable to accommodate any additional attendees. We recommend securing your tickets in advance to ensure you don't miss out.

Question 19

Will there be any food or drinks available at the venue?

Accepted Answer

No, food and drinks will not be available at the venue. We recommend making arrangements for your refreshments before or after the event.

Question 20

Can I bring my own food and drinks to the event?

Accepted Answer

No, food and drinks are not allowed inside the venue.

Question 21

Is there a contact number or email for further inquiries?

Accepted Answer

For further enquiries, you may contact our hotline number +65 9017 1619 or email us at samskriti@kalpavrikshafinearts.org. We will be happy to assist you and address any additional questions or concerns you may have.

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