Do you find yourself avoiding tough discussions, worrying about damaging relationships, or replaying difficult talks in your head wishing you had handled them differently?
Difficult conversations are inevitable in the workplace — whether it’s giving constructive feedback, addressing underperformance, or managing sensitive issues with colleagues. How you handle these moments can make the difference between trust and tension.
This interactive 60-minute lunch talk will equip you with practical strategies to approach high-stakes conversations with clarity, composure, and respect.
In this session, you’ll learn how to:
- Recognise what makes a conversation “difficult” and why avoidance backfires
- Stay calm and composed when emotions run high
- Deliver tough messages without damaging trust or morale
- Use simple frameworks to steer conversations toward constructive outcomes
Whether you’re handling performance reviews, managing team conflicts, or navigating sensitive workplace issues, this session will give you the tools to turn difficult conversations into opportunities for stronger collaboration and leadership growth.
