RM1,990

Strategic Performance Management

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Armada Hotel

Lot 6, Lorong Utara C, Section 52, Darul Ehsan, 46200 Petaling Jaya, Selangor

Petaling Jaya, Selangor 46200

Malaysia

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Event description
The Performance Management program provides participants with the key understanding and skill application in managing performance.

About this Event

In today’s competitive business environment, an effective manager is also a coaching manager, one who actively helps his or her people to learn and grow, and who coaches to generate business results. To be effective, a manager must be able to determine if the situation calls for coaching or counselling In order to improve upon the behaviors and which intervention to draw upon to address either one. Managed effectively, Performance Management and appraisal is the key to an organization achieving its goals while helping to create a climate for a more engaged workforce.

The Performance Management program provides participants with the key understanding and skill application in managing performance as well as the use of coaching as an approach to maximize the potential of their people.

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Strategic Performance Management

https://portal.itrainingexpert.com/course_info.php?id=43

Upon completion of this Performance Management program, the participants will be able to:

  • Comprehend the broader perspective of performance management and how it is aligned to the organization’s vision and values, and where applicable, it’s competency model
  • Learn and apply the required mindset and fundamentals of managing people in relation to managing performance and coaching
  • Understand and apply the setting of SMART performance objectives
  • Use and be specific when observing behavior in the context of managing performance and development
  • Comprehend the common appraisal structure, roles and responsibiltiies and prepare for their appraisal interview
  • Understand the differences between coaching and counseling
  • Provide a perspective into training and development, succession planning and rewarding.

REGISTER NOW!

Strategic Performance Management

https://portal.itrainingexpert.com/course_info.php?id=43

Day 1

Module 1: Key components of performance management and how it relates to your business

  • Objectives and achievements
  • Competencies
  • Performance rating
  • Development planning
  • Best Practices in Performance Management

Module 2: The 6 key questions in performance management

  • Using the 6 key questions to help every employee to bring out the best in them

Module 3: The Pre-requisites for Managing a High-Performance Organisation

  • Principles and mindset
  • Understanding differences
  • Real Life Case studies for discussion

Module 4: Critical Factors in Communication

  • Building trust and rapport
  • Listening intently, Questioning Sharply
  • Good, Bad and Ugly in Giving Feedback

Module 5: Objective setting

  • SMART concept and application

Module 6: The importance of behaviours in performance

  • Observation versus subjectivity

Module 7: The performance discussion

  • Preparation for the discussion and the performance interview
  • Dealing with Difficult Performance Review
  • Practice: Conducting the Appraisal Session

Module 8: Performance Evaluation; When to coach?

  • Coaching versus counselling

Module 9: Coaching framework

  • Model
  • Practice: Workplace scenarios

Module 10: Evaluation Method

  • Understanding ratings
  • Common evaluation errors

REGISTER NOW!

Strategic Performance Management

https://portal.itrainingexpert.com/course_info.php?id=43

Email: info@itrainingexpert.com

WhatsApp: +60126869628

Office: +60380749056

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Date and Time

Location

Armada Hotel

Lot 6, Lorong Utara C, Section 52, Darul Ehsan, 46200 Petaling Jaya, Selangor

Petaling Jaya, Selangor 46200

Malaysia

View Map

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