Thursday, May 22

Upgrade with Emotional Intelligence - 1 day Workshop in Saint Paul, MN

Ages 18+

1-day EI course to boost self-awareness, communication, and emotional control for better work and life outcomes.

Select date and time

Thursday, May 22 · 9am - 5pm CDT

Location

Regus - Minneapolis - St. Paul - Town Square Tower

445 Minnesota Street Suite 1500 +1 469 666 9332 Saint Paul, MN 55101

Refund Policy

Refunds up to 7 days before event

Agenda

Getting Started with Emotional Intelligence

• Self-Management Essentials • Building Self-Awareness • Practicing Self-Regulation • Cultivating Self-Motivation • Developing Empathy

The Four Core EI Skills

• Accurately Reading Emotions • Using Emotions to Guide Thinking • Interpreting Emotional Messages • Effectively Managing Emotions

Enhancing Verbal Communication

• Mastering Focused Listening • Asking Insightful Questions • Communicating with Authenticity and Flexibility

Non-Verbal Communication Excellence

• Understanding Body Language • Recognizing the Signals You Send • Why Delivery Matters More Than Words

Social Awareness & Responsibility

• Benefits of High Emotional Intelligence • Expressing Emotions Clearly and Constructively

Tools for Emotional Regulation

• Seeing Perspectives Beyond Your Own • Strengthening Self-Awareness and Self-Control • Balancing Compromise and Assertiveness

Adaptability & Flexibility

● Overcoming Resistance to Change ● Managing People & Processes Effectively ● Demonstrating Adaptability ● Case Study & Review

Taking Charge of Emotions

• Using Positive Coping Strategies • Applying Relaxation Techniques • Integrating EI Tools for Daily Success

Emotional Intelligence in Business (Part I)

• Managing Emotions in Professional Settings • The Role of EI at Work • Disagreeing Respectfully and Productively

Emotional Intelligence in Business (Part II)

• Balancing Optimism and Pessimism • Finding the Right Emotional Balancing

Creating Lasting Impact

• Making a Memorable First Impression • Reading Situations Accurately • Showing Enthusiasm Without Overstepping

Wrapping Up

• Wisdom from Experts • Group Reflection and Review • Lessons Learned and Next Steps • Completion of Action Plans

About this event

Paid venue parking

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/Classroom/Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.

Course Overview:

Emotional Intelligence is when you can recognize, understand, and manage one’s emotions, while also perceiving and positively impacting the emotions of those around you. It plays a vital role in shaping motivation, guiding behavior, building strong relationships, and supporting sound decision-making. Although the core ideas behind emotional intelligence emerged in the early 20th century, the term itself was first coined by Wayne Payne in 1985.

Our Emotional Intelligence Development workshop is crafted to help you expand your self-awareness and strengthen your emotional self-management. By improving your ability to respond thoughtfully to emotions—both your own and others'—you’ll enhance your control over your behaviors and reactions, leading to more successful interactions and outcomes in both your professional and personal life.

Key Takeaways:

By the end of this training, you will be able to:

Grasp the Emotional Intelligence (EI) competency framework
Assess your current EI level and areas for growth
Learn techniques to stay positive and energized
Understand how emotions shape thinking, goals, relationships, and decisions
Manage high expectations and pressure with confidence
Become emotionally resilient and handle emotions with strength
Cultivate personal responsibility rather than blaming or complaining
Apply practical strategies to build emotional intelligence on the job

Course Materials:

Participants will receive a comprehensive course manual with slides and additional reference resources.

Who Should Attend?

Professionals and individuals who want to develop stronger emotional intelligence skills.

Unlock your team’s full potential with Emotional Intelligence training—where stronger communication, empathy, and self-awareness lead to better decisions and a more connected workplace. This high-impact, customizable session helps your people thrive under pressure, build trust, and lead with confidence. Invest today to drive performance, boost morale, and see real ROI where it matters most—your people.

corporate@mangates.com | info@mangates.com

Frequently asked questions

What does Mangates provide me on the day of the classroom training?

We provide Course Materials, Course Completion Certificate and Refreshments.

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

How many PDUs will I be eligible for?

You will get 8 PDUs on completion of this course.

What are PDU’s and SEU’s?

A PDU stands for a Professional Development Unit, a way to measure ongoing professional development. SEUs are Scrum Educational Units, issued by the Scrum Alliance.

What are the hours of the training?

The training hours are 9:00 am to 5:00 pm. This can be customized for exclusive sessions.

What time shall I arrive at the venue?

Please arrive 15 minutes early for the training

Are there any prerequisites to attend the training?

There are no prerequisites to attend this training.

Do you provide Placements?

Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate

Do you provide a group discount for classroom training programs?

We value group participation and are pleased to offer the following tiered discounts for our classroom sessions: 5% discount for groups of 3 - 5 participants 10% discount for groups of 5 - 10 participants 15% discount for groups of 10 - 20 participants

Does this course includes exam?

This course does not include exams. Once after the training, we provide course completion certificate with each credit per hour (SEU,s or PDU’s)