The Psychology of Safety: How to Tackle Complacency and Drive Sustainable C

Course Overview

Workplace safety is strongly shaped by human behaviour. This course explores the psychological factors that affect safety performance, including resistance, complacency, and a lack of ownership. Through interactive exercises, participants will understand why traditional “train-nag-enforce” methods often fall short, and learn practical, psychology-based techniques to encourage lasting behavioural change. The programme equips safety professionals to strengthen employee engagement and build a proactive, sustainable safety culture.

Course Learning Outcome

Participants will learn how to,;

• Recognise psychological barriers to safe behaviour such as resistance, complacency, and low ownership.
• Understand why conventional safety approaches may not lead to sustained change.
• Apply psychology-backed techniques to drive real and lasting behavioural improvement.
• Build a proactive workplace safety culture where employees take ownership of their safety behaviours.

Learning Outcomes

To equip safety professionals with actionable strategies based on psychological principles to overcome resistance and complacency, and to drive sustainable change in workplace safety culture.