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Digital technology has been changing the landscape of financial services over the years. Financial Technology, or fintech, is enabling the way banks and financial institutions operate and how they deliver services to their customers. There is a need for banks andfinancial institutions to embrace change or risk becoming irrelevant.
Future of financial services will be guided and defined by “ABCD”
“ABCD” AI, Blockchain, Cloud Computing and Big Data - will be the decisive technologies for reshaping the entire financial industry. The future belongs to those organisations who are able toleverage new technologies such as AI and Blockchain to offer better services to meet ever higher customer demands and expectations.
Bringing Deep Tech to Business Applications
One notable example of these leading technologies is Smart Lending solution, which is the first AI solution in the financial industry that provides the full coverage of a loan process, from application to review and approval. The solution introduces the independently developed micro expression recognition fraud identification technology in the credit review link and integrates tens of cutting-edge technologies such as AI and big data. This technology has helped SME banks minimise risks, optimise experience, reduce costs and improve efficiency.
Customer- Centricity at the Heart of Technology
We all wish we could understand our customers more comprehensively and accurately. The bottleneck is either insufficient or poor data quality. How do we break data silos and make it easily accessible and useful to the business?
Technology comes to the rescue here in the form of e-KYC. The e-KYC system builds a comprehensive customer portrait with help of sophisticated AI models, then recommends more suitable products, which will improve customers' experience
Artificial Intelligence innovations such as facial recognition, microexpressions,voice print and AI-based credit risk control are helping the institutions to serve their customers well.
Future Technology Trends & Application in Financial Services
Do you wish to know how to best manage the portfolio of technology assets to deliver positive impact to your business?
OpenGovis pleased to bring a unique, one of its kind, breakfast insight session aimed at imparting knowledge on some of the advanced technical capabilities that leverages AI, blockchain, biometrics and cloud computing to support banks and financial institutions on their journey of innovation to not only better serve their customers, but also to do it in a more cost-efficient and productive way.
This exclusive Breakfast Insight will discuss:
• How will AI enable hyper-personalisation to become a reality
• How biometric identification technology would help in smart customer service and help in reducing fraud risks
• How to move from traditional practices to an automated AI approach to streamline initial onboarding, and validate the individuals and companies you transact with and truly know the identities of those you do business with
Do you have questions about Thriving in an A.I World – Are You Ready for the Future??
Contact OpenGov Asia
OpenGov has over 20 years’ experience in providing a platform enabling collaboration. The last 5 years, solely to Public Sector within the Asia Pacific Region, including Australia and New Zealand. We are a team that has revolutionised the traditional conference platform, having developed a method to return real and tangible value to the delegates that attend. By creating an environment that enables and enhances true collaboration and knowledge exchange, OpenGov enhances the experience which provides true insights from lessons learnt. These insights are delivered from, and by the many leaders in government agencies from around the world that attend these events. These events cover ICT, Health, Education and Crisis Assessment Response Effectiveness (CARE). Our team has been past winners of the "Best CEO Level Conference in Asia" award.
In speaking with over 500 Government ICT officials this year, we have detailed the challenges many government CIO’s face. Due to the ever changing digital environment, CIO's struggle to keep up with all these changes. To assist these CIO's, OpenGov has embarked on a journey of exploration, finding solutions and best practice examples to assist CIO's in bridging this knowledge gap.
OpenGov has organised many types of events. These events being small training seminars, large scale conferences and industry based exhibitions. They specifically focus on Government, in the areas of Public Sector ICT, Health care and Education. To add further value to these events, we have included private sector representation, which has further expanded on our knowledge based and understanding in the delivery of services to our citizens.
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