TIPA Lead Assessor 2-Day Workshop | Phoenix, AZ

This 2-day course equips the participant with the ability to lead a process assessment project based on the TIPA framework.

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

About the Course:

Duration: 2 Days (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 16 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included

Course Overview

This 2-day course equips the participant with the ability to lead a process assessment project based on the TIPA framework. The course enables participants to collaborate with executive and top management to define the scope, select the class of assessment and plan of an assessment project, and define the project assessment team structure. The participants will be able to use the TIPA tools to monitor progress throughout the project lifecycle, ensure quality of the assessment and present results and recommendations to all relevant stakeholders.

At the end of this course, participants will be optimally prepared to take and pass the TIPA Lead Assessor Exam and become a TIPA Lead Assessor. Please note that to become a ‘Certified TIPA Lead Assessor’, evidence of experience has to be provided to the TIPA governing body.

Learning Objectives

Upon completion of this course and examination, the participant will gain the following competencies:

● Explain the TIPA assessment methodology and the classes of assessment to executive/top management and generate buy in.
● Provide the cost of the assessment, using TIPA workload estimation tool (for external consultants)
● Define the scope of the assessment project along with the top management representatives
● Define the structure of the assessment team (roles and responsibilities) and assemble the assessment team
● Provide guidance to the Assessment Coordinator and together with him/her, identify the Interviewees
● Create the assessment project plan, monitor progress, send regular progress update to key stakeholders
● Define the interview plan
● Review the SWOT (Strength, Weakness, Opportunity, and Threat) analysis, recommendations and reports created by the TIPA Assessors and integrate into the Assessment Report
● Present results of the assessment and recommendations to the top management and key stakeholders
● Close the project, review if objectives are met, create lessons-learned log, and plan for improvement of the process assessment process
● Articulate, in detail, the 6 phases of the assessment project
● Use all tools in the TIPA toolbox to perform any or all of the above activities

Target Audience

The TIPA Lead Assessor Course will be of interest to:

● Certified TIPA Assessors who would like to lead TIPA assessment projects
● Assessors (CMMI, ISO/IEC 15504 etc.) who would like to use the TIPA methodology to lead process assessments
● Individuals who play a role in assessing and improving processes in an organization and who would like to organize a TIPA process assessment.
● Individuals who participate in ITSM implementations in organizations and who are interested in organizing TIPA assessments to measure ITSM process maturity for capability determination (either in a supplier selection process or as a benchmarking tool)
● Individuals who are looking for a turnkey-solution for process assessment to estimate the ROI of ITSM implementations in organizations.
● Individuals in typical roles (but not limited to): Senior Consultants, Project Managers, Quality Managers, Process Owners, Auditors, process improvement consultants

Why choose this course?

This 2-day course equips the participant with the ability to lead a process assessment project based on the TIPA framework. The course enables participants to collaborate with executive and top management to define the scope, select the class of assessment and plan of an assessment project, and define the project assessment team structure. The participants will be able to use the TIPA tools to monitor progress throughout the project lifecycle, ensure quality of the assessment and present results and recommendations to all relevant stakeholders. At the end of this course, participants will be optimally prepared to take and pass the TIPA Lead Assessor Exam and become a TIPA Lead Assessor.

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Want to train your entire team together?

This 2-day course is delivered through Classroom mode and is suitable for individuals who play a role in assessing and improving processes in an organization.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com