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Tuesday, May 20

Unlock Powerful Communication Strategies - 1 day Workshop in St. Louis

Ages 18+

Master communication styles, overcome barriers, and speak with impact to build stronger connections and lead with clarity.

Date and time

Tuesday, May 20 · 9am - 5pm CDT

Location

Regus - St. Louis - Downtown - Deloitte Building

Deloitte Building, 100 S 4th St Suite 550 +1 469 666 9332 St. Louis, MO 63102

Refund Policy

Refunds up to 7 days before event

Agenda

Seeing the Big Picture

• Defining Communication • Modes and Methods of Connection • Influencing Factors in Communication

Overcoming Communication Barriers

• Recognizing Common Obstacles • Navigating Language and Cultural Differences • Bridging Gaps Across Time and Space

Mastering Paraverbal Communication

• Using Pitch with Purpose • Unlocking the Power of Tone • Harnessing Speed for Emphasis

Understanding Non-Verbal Signals

• Insights from the Mehrabian Study • Body Language Decoded • Interpreting Gestures Accurately

Speaking with Impact — The STAR Method

• S = Set the Scene (Situation) • T = Define the Goal (Task) • A = Explain What You Did (Action) • R = Share the Outcome (Result) • Recap and Key Takeaways

Sharpening Listening Skills

• Seven Steps to Become a Better Listener • Embracing Active Listening • Sending Positive Listening Signals

Asking Effective Questions

• Crafting Open-Ended Questions • Using Closed Questions for Clarity • Probing for Deeper Understanding

Appreciative Inquiry (AI) in Practice

• Purpose and Benefits of AI • The Four-Stage Process • Real-Life Case Studies

Elevating Conversations

• Level One: General Discussions • Level Two: Sharing Ideas and Viewpoints • Level Three: Exchanging Personal Insights • Top Networking Tips for Success

Advanced Communication Tactics

• Spotting Precipitating Factors in Conflict • Finding Common Ground Quickly • Leveraging "I" Statements to Defuse Tension

Wrapping Up

• Wise Words and Key Takeaways

About this event

Event lasts 8 hours
Ages 18+
Paid venue parking

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: Classroom

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.

Course Overview:

Communication shapes nearly every part of our daily lives — whether it’s a boardroom presentation, a meaningful conversation at home, or even a glance that conveys emotion. Every action, word, and gesture sends a message.

The Strategic Communication Mastery workshop empowers participants to explore various communication styles and master the skills needed to optimize each one. By applying these strategies, professionals will strengthen team collaboration, build rapport, and elevate their impact across their organization — creating ripple effects that enhance overall performance and culture.

Learning Outcomes:

By completing this workshop, participants will be able to:
Identify common communication pitfalls that may be hindering success
Build effective questioning techniques for deeper engagement
Recognize the messages they’re sending through body language and tone
Strengthen active and empathetic listening abilities
Confidently manage and resolve difficult conversations
Respond to challenges with assertiveness and composure
Respond assertively in difficult situations

Course Materials:
Participants will receive a detailed course manual, presentation slides, and reference resources.

Who Should Attend?
Anyone eager to improve their communication strategies and interpersonal skills.

Unlock your team’s full potential with our Communication Strategies training, where enhanced communication, empathy, and self-awareness foster better decision-making and a more connected workplace. This high-impact, customizable session empowers individuals to thrive under pressure, build trust, and lead with confidence. Invest in your people today to drive performance, boost morale, and achieve real ROI where it matters most—within your team.

corporate@mangates.com | info@mangates.com

Frequently asked questions

What does Mangates provide me on the day of the classroom training?

We provide Course Materials, Course Completion Certificate and Refreshments.

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

How many PDUs will I be eligible for?

You will get 8 PDUs on completion of this course.

What are PDU’s and SEU’s?

A PDU stands for a Professional Development Unit, a way to measure ongoing professional development. SEUs are Scrum Educational Units, issued by the Scrum Alliance.

What are the hours of the training?

The training hours are 9:00 am to 5:00 pm. This can be customized for exclusive sessions.

What time shall I arrive at the venue?

Please arrive 15 minutes early for the training

Are there any prerequisites to attend the training?

There are no prerequisites to attend this training.

Do you provide Placements?

Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate

Do you provide a group discount for classroom training programs?

We value group participation and are pleased to offer the following tiered discounts for our classroom sessions: 5% discount for groups of 3 - 5 participants 10% discount for groups of 5 - 10 participants 15% discount for groups of 10 - 20 participants

Does this course includes exam?

This course does not include exams. Once after the training, we provide course completion certificate with each credit per hour (SEU,s or PDU’s)