We live in a volatile, uncertain, complex and ambiguous (VUCA) world with complex challenges. Research has shown that being able to empathise, think laterally and be effective in collaborative teams are 3 skill sets that are key to providing solutions for these challenges.

Design Thinking is an approach that enables you to adopt a human-centred approach to problem-solving by first deeply understanding users’ needs and then thinking creatively to address the root issues in a strategic yet iterative process. It has been used worldwide by top companies to re-think their businesses, processes and customer experiences.

Join Joshua Teo, as he introduces the principles of Design Thinking and shares practically how you can be empowered to make better decisions in your area of work by applying a proven, user-centered methodology towards problem solving.

Trainer Profile:

Joshua is Co-founder and Principal at Rhindon, a design thinking and placemaking practice. He is one of the early pioneers of Design Thinking in Singapore with more than 12 years of experience in helping organisations create user-centred customer experiences. He believes the key to great design starts with a deep understanding of the human condition and that design when applied creatively as a system, is a powerful tool to bring about sustainable positive change and transformation.

About Rhindon:

At Rhindon, we believe that people are at the heart of everything that we do. Our vision is to see communities flourishing by being empowered by good design and we do that by engaging meaningfully in order to co-create transformative and sustainable ecosystems for our clients.

Rhindon is a certified PMC consultant, a member of the International Association of Public Participation Australasia Chapter (IAP2A) and part of the Mural Design Consultant’s Network (design thinking).

Find out more about us at www. rhindon.co.