In today's business environment, many organizations are transforming themselves. In this process, what is the role of change agents and internal consultants? We are chosen because of our technical skills and expertise; but once on the job, most come to realize technical expertise does not guarantee successful implementation. The challenge change agents face is the lack of direct control over the implementation of our ideas. Other line managers make decisions on their organization, including whether they accept our help or use our recommendations. Yet a measure of our success is whether our expertise gets utilized. In this process Flawless Consulting is not just about practical skills and tools to navigate the engagement process with our clients, but a way of being that builds deeper trust and partnership with them.

In this facilitated webinar, Wendy Tan (Founding Partner, Flame Centre) explores with Lesley Lin (Customer Experience and Capability Development Director of BP China), these questions:

• How do we deal with resistance?
• How do we contract for 50/50 responsibility?
• How do we influence when we are not in control?
• How do we obtain commitment from line managers?
• What are the skillset and mindset of a change agent?

Participants will have a chance to participate and ask questions too.

For over thirty years, Flawless Consulting workshops have helped more than a million staff people and consultants globally in Fortune 500 firms to improve their business partnering skills. This book has also been recognized by the Organization Development Network as one of the most influential book over the past 40 years.

Date: 2 Aug 2017

Time: 9.30 to 10.30 am

Virtual (a link will be sent to you when you register)

Fee: Free

To register, click here.

Speakers:

Lesley Lin
Lesley is the Customer Experience and Capability Development Director of BP China. She is charged with the transformation efforts of the sales organization towards Extraordinary Performance. Her team collaborates closely with the leadership team and line managers to develop the mindset and skills to win in a challenging business environment. She has held various leadership roles in marketing, innovation and product management and has a MBA from Chicago Booth School of Business.

Wendy Tan

A consultant, writer and speaker, Wendy Tan integrates wholeness at work so we act with wisdom to create greater good. Wendy has co-founded Flame Centre, a talent development and instructional design practice based in Asia. Flame Centre is a partner of Peter Block and Beverly Kaye, representing their work in Flawless Consulting and career development & retention solutions respectively. Their work in integrating pedagogy and technology for learning advantage has recently won the InnoPlus Spark and HRO Today Thought Leadership Awards. Wendy is a Certified Professional Speaker (CSP), a designation conferred by National Speakers Association as the profession’s international measure of professional platform competence. A graduate of MSOD Pepperdine University, she is also the author of “Wholeness in a Disruptive World: Pearls of Wisdom from East and West”.