Webinar: Turn WhatsApp into AI-powered Customer Support Channel

Join us to discover how to revolutionise your customer support using WhatsApp and AI technology.

AI WhatsApp Support CRM features

• WhatsApp-integrated:

Support customers on WhatsApp effortlessly. Enable your support agents to respond to customer queries via a single number.  

• AI-powered chatbots:

Provide instant, accurate first-level support via AI chatbot. Train it on your own knowledge base. 

• Round-robin ticket assignment:

Distribute tickets to available agents via round-robin logic. Balance workloads automatically.

• SLA tracking and escalation:

Ensure timely first responses and closures to customer queries. Auto-escalate to managers if SLA breached. 

• Jira/Confluence-integrated: 

Connect with your existing task management tools and convert tickets into tasks instantly. 

• Real-time dashboard:

Analyse SLA breaches, agent efficiency, and ticket trends to train and optimise your team. Train your team with data. 

• Many other features...