Workplace Diversity & Inclusion 2 Days Workshop in Stoke-on-Trent

Certificate: Course Completion Certificate

Language: English

Duration: 2 Days

Credits: 16

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Overview:

The Workplace Diversity & Inclusion Training equips participants with the knowledge and skills necessary to cultivate a safe, welcoming, and inclusive work environment for colleagues and customers alike. Understanding and addressing cultural and organizational biases is crucial in laying the groundwork for a diverse workplace. Evidence shows that organizations embracing diversity and inclusion tend to achieve better economic performance and higher revenue. Thus, it is essential for employers to foster an inclusive culture and train employees to support this initiative actively.

Target Audience:

This course is designed for employers and employees committed to fostering a diverse and inclusive workplace. It can be integrated into on-the-job training for new hires or as part of professional development for existing staff. Employers are strongly encouraged to participate in this training to fully grasp their responsibilities regarding diversity and inclusion.

Learning Objectives:

Upon completion of this course, participants will be able to:

• Identify their own biases related to diversity and inclusion.
• Articulate the distinctions between diversity and inclusion.
• Develop a plan for adopting and integrating diversity and inclusion practices in the workplace.
• Recognize situations that require further discussion and planning concerning diversity and inclusion.
• Create actionable steps to implement after the training.

Course Agenda:

• Module One: Introduction to Diversity & Inclusion
• Module Two: Understanding Diversity at a Deeper Level
• Module Three: Understanding Stereotypes in the Workplace
• Module Four: Breaking Down Barriers to Diversity and Inclusion
• Module Five: Improving Communication Skills in the Workplace
• Module Six: Enhancing Non-Verbal Communication Skills
• Module Seven: Sensitivity in the Workplace
• Module Eight: Addressing Discrimination
• Module Nine: Managing Complaints of Discrimination and Inclusion
• Module Ten: Conclusion and Overview

Prerequisites:
No formal prerequisites are required to attend this course.

Course Materials:
You will receive a comprehensive course manual, including presentation slides and reference materials.

Technical Requirements

for eBooks:

• Internet access for downloading the eBook.
• Device options: Laptop, tablet, smartphone, or eReader (Kindle not supported).
• Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader).
• Download and activation instructions for the eBook.

Certification:
You will receive a course completion certificate from Mountskills upon finishing the training.

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