SkillsFuture approved. WSQ certification provided.

Course Information:

Classroom Learning

Course Duration: 14 Days, 112 Total Hours

Suitable for:

• Retail Manager, Store Manager / Assistant Manager, Supervisor, Team Lead in the daily business activities of retail stores
• Industry practitioners from related sectors who want to enhance their skills and knowledge pertaining to the retail industry
• Individuals in other related industries wanting to expand their job portfolio or are seeking national certification/qualification
• Career switchers with managerial or leadership experience

Requirements:

• English literacy
• Computer literacy
• Preferably GCE 'N' / ‘O’ levels, or at least 2 years relevant experience
• Preferably between 21 to 69 years of age

Learn how to:

1. Productivity and Innovation Strategy
2. Business Opportunities Development
3. Brand Portfolio Management
4. E-commerce Campaign Management
5. Social Media Marketing
6. Order Fulfilment and Returns Processing
7. Crisis Management