WSQ HR-Conduct Competency-Based Interview & Make Hiring Decisions (CBI)

Event Information



AZ @ Paya Lebar

140 Paya Lebar Road


Singapore, Singapore 409015


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Event description



This program actively engages learners through hands-on practice to conduct recruitment and selection based on competencies identified. Through our experiential learning approach using role play and simulations, you will identify job competencies and generate probing questions to be used during interviews (using the STAR approach).

You will also learn how to effectively gather evidence of candidates’ competencies during the interview, and then evaluate candidates against job competencies required. Be equipped with the skills and knowledge gained from this program to improve your interviewing skills and in selecting and hiring the right talents for your organization. Find out more about the CBI course here.

>> Register your application here and we will contact you for payment details to confirm your registration.


  • Identify the competencies needed for the job

  • Identify the required evidences to be gathered during interview to prove candidate‘s competence

  • Use appropriate evidence gathering methods to gather the required evidences

  • Conduct the interview using competency-based questioning technique to gather the required evidences

  • Match gathered evidences against competency criteria

  • Make decision to hire the right candidate with the required skills and knowledge

  • Provide legal protection for organization and consistency in hiring decision


  • Line Supervisors and Managers

  • Human Resource Managers and Directors

  • Anyone who conducts job interviews


  • Course : WSQ Conduct Competency-Based Interviews & Make Hiring Decisions (CBI)

  • Course Duration : 2 days course

  • Time: Day 1 - 9.00am - 5.00pm / Day 2 - 9.00am - 6.00pm

  • Location: 140 Paya Lebar Road, #06-05, AZ @ Paya Lebar, Singapore 409015 - Opp Macpherson MRT

  • Admission: $802.50 (inclusive of GST), various funding and subsidy available. Balance amount is claimable with Skillsfuture credit. See T&Cs below for more information.

>> Register your application here and we will contact you for payment details to confirm your registration.


2 days course (Day 1 - 9.00am - 5.00pm / Day 2 - 9.00am - 6.00pm)

  • 4 and 5 June 2018 ( Mon & Tue)
  • 27 and 28 August 2018 (Mon and Tue)
  • 15 and 16 October 2018 (Mon and Tue)
  • 3 and 4 December 2018 (Mon and Tue)


Elizabeth CHan

  • Master of Management (major in HRM), Macquarie University (NSW, Australia)

  • Council Member, Workforce Development Agency (WDA) Training & Adult Education (TAE) Manpower and Training Council (2011-2013)

  • Award winner for contributions to national workforce development by SPRING Singapore in 2002

  • Certified Practising Management Consultant (PMC) by the Singapore Business Advisors & Consultants Council

  • Certified Gallup Strengths Coach & Trainer

Elizabeth has over 20 years of experience in HR Management & Development and HR training & consultancy. She has developed industry competency maps, competency standards, assessment plans and on-the-job training blueprints for many different industries for SPRING Singapore and WDA, (now known as SkillsFuture Singapore) under the National Skills Recognition System (NSRS) and the Workforce Skills Qualifications (WSQ) frameworks respectively. Having developed and implemented competency frameworks for more than 40 industries, Elizabeth is also a certified on-the-job training facilitator and consultant as well as a pioneer and master trainer for the WSQ Advanced Certificate in Training and Assessment (ACTA) Program.

As a certified Gallup Strengths coach, Elizabeth provides Strength-based coaching services to individuals as well as companies. She believes in empowering people with the right Competencies and Strengths to fly high. Building on the Strengths of individuals, she can cultivate high-performing teams by working with them to leverage on each other’s Strengths to achieve team and organizational goals, as well as to bring the organization to higher levels.

Terms and Conditions

  1. CBLD Center ("The Company") reserves the right to refuse to register or admit any participant, and to cancel or postpone the course or seminar if it deems fit. We will inform participants of any changes prior to class.
  2. Please register 2 weeks before course date to be guaranteed a seat.
  3. Payment must be made directly to CBLD Center via cheque or cash or over the counter payment.
  4. Any funding or claiming of SkillsFuture credits need to be informed during registration.
  5. This course is eligible for SkillsFuture Credit. All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit for more information.
  6. Please kindly provide a valid email address and contact number during your registration.
  7. For any enquiries, do contact us at +65 6339 9272 or
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AZ @ Paya Lebar

140 Paya Lebar Road


Singapore, Singapore 409015


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