Question 1

What are my transport/parking options getting to the event?

Accepted Answer

The directional details will be sent to participants upon registration of this training.

Question 2

Is my registration transferable?

Accepted Answer

Your registration can be transferred but you will have to inform the Administrator at admin@certcg.com at least 7 working days in advance.

Question 3

What is the refund policy?

Accepted Answer

The Company does not refund but you are allowed to transfer your seat. Please inform us at admin@certcg.com at least 07 working days in advance.

Question 4

The name on the registration doesn't match the attendee. Is that okay?

Accepted Answer

As Certificate will be issued upon completion of this training, please ensure that your details are correct.

Question 5

Why do I need to submit my personal details for the course registration?

Accepted Answer

As these details are collected by SSG upon successful completion of this training for issuance of certificate, please ensure that your details are correct.As any inaccurate data submitted will incur additional fees for any re-submission.

Question 6

Request for Trainee’s Personal Information for Participation in SSG Training Quality and Outcomes Me

Accepted Answer

Please note that the Personal Data Protection Act (PDPA) allows for the disclosure of personal data without consent to a public agency if such disclosure is necessary in the public interest. This is in accordance to the Fourth Schedule, Section 2, 17(3) and 21(4) of PDPA which states:An organisation

Question 7

Where can I contact the organizer with any questions?

Accepted Answer

You can contact the administrator at admin@certcg.com

WSQ Implement Incident Management Processes (PI-PRO-325E-1)Run 413