Communicating with Emotional Intelligence (EQ) and Effective Conflict Resol

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Information 资讯: RLIS reserves the rights to reschedule or cancelled the course in event that the minimum class size is not reached or certain unforeseen reasons. The course fees will be fully refundable. RLIS保留权利重新安排课程日期。如有特别事故取消课程,则将安排全额退款。 FOR PERSON WHO APPLYING FOR NSA subsidy: Please bring your NRIC on the day of course for verification. Do arrive 30 minutes before the course begins to complete the application process if you have not done earlier. 申请NSA补贴者:请在当天携带NRIC,以进行验证。 若尚未申请,请在开始前30分钟到达学院办理报名手续。

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Location

Rotary Learning Institute (Singapore) Training Room

111, #06-33 North Bridge Road

Singapore, 179098

Singapore

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Refund policy

Refund policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

Sales Have Ended

Ticket sales have ended
Information 资讯: RLIS reserves the rights to reschedule or cancelled the course in event that the minimum class size is not reached or certain unforeseen reasons. The course fees will be fully refundable. RLIS保留权利重新安排课程日期。如有特别事故取消课程,则将安排全额退款。 FOR PERSON WHO APPLYING FOR NSA subsidy: Please bring your NRIC on the day of course for verification. Do arrive 30 minutes before the course begins to complete the application process if you have not done earlier. 申请NSA补贴者:请在当天携带NRIC,以进行验证。 若尚未申请,请在开始前30分钟到达学院办理报名手续。
Event description
How Emotional Intelligence, EQ and Transactional Analysis ,TA can further and enhance one's actions and experience!

About this event

Emotional Intelligence (EQ) is the ability to understand and manage our own emotions and the emotions of others around. With this skill, we are able to communicate with people and situations more productively - so as to live life to our maximum satisfaction.

In this programme, the knowledge of EQ skills is complemented with the basics of Transactional Analysis (TA) – a concept which helps us understand why we behave the way we do and why others behave the way they do.

The focus of the Workshop will be on the productive skills necessary to connect and engage with people in our personal lives – with family, friends or colleagues.

Learning Outcomes

At the end of the course, you will be able to:

• Identify the factors that make up EQ of person

• Explain and identify the basic ego states of a person in TA

• Identify and demonstrate communication skills in using productive ego states

• Identify, demonstrate and apply empathetic communication

• Apply strengths of the different styles of conflict management

Trainer Profile:

Ms Wong Lai Chun (MSc, BA, DIP TM, Cert Counselling) was a Senior Assistant Director of Samaritans of Singapore (SOS), a 24-hour hotline for suicide prevention and the author of the book published in 2019 – ‘Do I Matter’. She is also a Certified Behavioural Consultant and Life Coach from Institute of Motivational Living Inc. (USA) American University of NLP. She has many years of training locally and internationally and speaks at international conferences and company events, and on radio and TV programmes.

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Date and time

Location

Rotary Learning Institute (Singapore) Training Room

111, #06-33 North Bridge Road

Singapore, 179098

Singapore

View Map

Refund policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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